// Last updated: March 27, 2026

Committed to Community Safety

RaidConductor is a social scheduling platform for WhatNot raid trains. We are committed to maintaining a safe, respectful, and inclusive environment for all users. These safety standards outline our policies, enforcement practices, and how we protect our community.

Age Requirement

RaidConductor is intended for users aged 18 and older. By creating an account, you confirm that you are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will promptly terminate their account and delete all associated data.

This age requirement aligns with WhatNot's own terms of service, which require users to be at least 18 years old to buy, sell, or participate in live shows on their platform.

Prohibited Content and Behavior

The following content and behaviors are strictly prohibited on RaidConductor:

  • Harassment and bullying — Targeted abuse, threats, intimidation, or repeated unwanted contact directed at any user.
  • Hate speech — Content that promotes violence or hatred against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
  • Sexual content and exploitation — Any sexually explicit content, solicitation, or content that exploits or endangers minors in any way.
  • Fraud and scams — Creating fake trains, impersonating other sellers, or any activity intended to deceive or defraud other users.
  • Spam — Excessive posting of repetitive content, unsolicited promotions, or creation of trains with no intent to host.
  • Illegal activity — Facilitating the sale or trade of prohibited items, or any activity that violates applicable laws.
  • Impersonation — Pretending to be another person, brand, or organization to mislead other users.
  • Doxxing — Sharing another person's private information without their consent.

Content Moderation and Enforcement

We take a multi-layered approach to keeping RaidConductor safe:

  • User reporting — Any user can report inappropriate content, profiles, or trains directly within the app. We review all reports promptly.
  • Account actions — Depending on the severity of a violation, we may issue a warning, temporarily suspend an account, or permanently ban a user.
  • Train removal — We may remove any raid train that violates our community standards without prior notice.
  • Message monitoring — While we respect user privacy, we reserve the right to review messages when a report is filed or when we have reason to believe a violation has occurred.

User Safety Features

RaidConductor includes the following safety features to help users protect themselves:

  • Block users — Block any user to prevent them from contacting you or joining your trains.
  • Report content — Report profiles, trains, or messages that violate our standards.
  • Approval-based trains — Organizers can require approval before a seller joins their train, giving them full control over their lineup.
  • Private trains — Create trains visible only to invited participants.

Data Protection

We protect user data with industry-standard security practices:

  • All data is transmitted over encrypted HTTPS connections.
  • User passwords are hashed and never stored in plain text.
  • Row-level security policies ensure users can only access data they are authorized to see.
  • Users can request complete deletion of their account and all associated data at any time.

For full details, see our Privacy Policy.

Reporting a Safety Concern

If you encounter any content or behavior that makes you feel unsafe, or if you believe a user is violating our safety standards, please report it immediately using one of the following methods:

Contact Information

Email: safety@grumpzlabs.com

General support: support@grumpzlabs.com

In-app: Use the Report button on any profile, train, or message to flag content directly.

Response time: We aim to review all safety reports within 24 hours. Urgent matters involving immediate danger are prioritized.

Updates to These Standards

We may update these safety standards as our community grows and evolves. Significant changes will be communicated through the app and via email to registered users. Continued use of RaidConductor after changes are posted constitutes acceptance of the updated standards.